Error sending coins from a multisig account, doesn't sign to sign on the cosigner accounts

Hello.
I have a problem with my Nanowallet transfers. I have converted the account into multisig account but the problem now is, I can’t transfer coins out of the wallet. the transaction goes through and shows in the cosigner accounts under the incoming transaction tab, but the problem is that it doesn’t allow me to sign it on the other cosigner accounts, but it shows that there is an incoming transaction but I am unable to sign it. For this same error, I am unable to make any further changes or edit to the multisig account, kindly advice on what the cause might be, thanks

Hello,

Signing is available when you go to Services > Sign multisig transaction