"failure_singnature_not_verifiable" is displayed on iPhone X

@thomasoehri
Contents
There is a problem that the application rarely crashes in cooperation with face authentication. I think that there is a possibility that the secret key will be broken at the time of the crash.

@thomasoehri
Should I give up and remove Wallet and regroup it?
Or maybe you should continue to have it upgraded as it is?
I am bothering the storage method because I purchase NEM again.

@mimi
Leave IOS wallet as is. Maybe @thomasoehri will find solution for this.

New funds send to new desktop nanowallet https://nem.io/downloads/ and do wlt file + password and private key backup before you send it there.
https://blog.nem.io/how-to-store-your-xem-securely/

understood.
Leave the application as it is until there is contact.
The current NEM moves to the wallet of the PC and uses it.
I sincerely hope to recover quickly.
For developers. I think that I am busy but thank you

—–not working IOS Nem wallet We are gathering everyone with such a problem—-
Tech Support
expensive user NEM!!!
Let’s join one group of telegrams, to solve our problem together. We are very much.
we have a lot.
in most of the strength. We have to do it!!
We can help each other
https://t.me/joinchat/Ft-TXA0lqRXcr4vjnVyYJw

—–not working IOS Nem wallet We are gathering everyone with such a problem—-
Tech Support
expensive user NEM!!!
Let’s join one group of telegrams, to solve our problem together. We are very much.
we have a lot…
in most of the strength. We have to do it!
We can help each other
https://t.me/joinchat/Ft-TXA0lqRXcr4vjnVyYJw

The last answer tomasa 06/10/2017 after that he ignores me! he will not answer !!!

As far as I know Thomas is working for new IOS wallet version with some improvements.

Just to make sure, after 2) where you installed the wallet, were you first asked to create a password before being able to do anything else, or were you asked to enter an existing password?

@thomasoehri

What is the matter of the problem with IPHONE X?
There is no contact at all after that.
How long should I wait for Wallet to stay like that?

It is a small amount, but it is an important asset for me.

I am waiting for a reply.