From NCC to Nanowallet

Tech Support
#1

Hello!

I am new to NEM, so I am looking for guidance on a simple topic.

Last August I installed NCC on my mac and transferred all my XEM on my newly created account. My NCC version is 0.6.77 beta.

I again transferred some more XEM in November and that worked fine.

I made another transfer about a week ago but this time the XEM could not be seen in my wallet although Poloniex says the transfer was conducted properly. The address was correct too so I guess XEM did not disappear but that the problem is with NCC.

Another symptom of this is that at the top of the screen there is a text about syncing NIS, it’s kinda frozen to one of the blocks and it says 107 days behind.

My friend encouraged me to transfer my account to nano wallet, but there is some difficulty in that too. I tried to follow the instructions on this matter which are there in the NEM blog (Export wallet from NCC to NanoWallet). When I click on “export for lightwallet” a window appears to enter my password, but after doing that and clicking “export” nothing happens.

The guide says “you will see a json file pushed to your browser” but that does not happen.

Consequently I am not able to import a wallet to NanoWallet because I don’t have a wallet file, which I could use.

What to do? Good tips on this matter will be highly appreciated.

Yours, Candra

NEM Beta 0.6.87
#2

The fastest way is to use private key import.
NCC will display the secret key you are using and will create an account from NanoWallet’s private key import.
Please choose a new wallet name and password.

However, if you manage multiple addresses within the same wallet, there is a possibility that the method of posterior manipulation is good.

2017-03-23 18.15.04.png809×651 396 KB

As another method, install the latest version of NIS & NCC. Please check that NIS is synchronized after starting.
If it does not synchronize, stop NIS once and delete the following file.

$HOME/nem/nis/data/nis5_mainnet.h2.db

After that, it takes time to start NIS, but NIS synchronizes.

After that, it is the same as the normal NanoWallet migration operation.
There should be a menu to output in JSON format.

Additional notes
For account export from NCC, synchronization of NIS is unnecessary.
After installing the latest version, you can export it regardless of the state of NIS.