Have not saved Hide private key

Good day. I changed the firmware on my Iphone and now I can not send money from the wallet to the stock exchange.
I have not saved Hide private key

If you don’t have the wallet and your password or the private-key or the password if it was a brainwallet you had created with nano then I’m afraid you’ve lost your XEM for good.

I can log in to my pouch on ios, I have access to my password remember, but
I can not transfer funds …

Why can’t you transfer anything ? What exactly is going wrong ? Just hit that new tx button but there in the top-right and get transfering.

I can not use the luggage, after the reflow phones, I lost all passwords,
only remember the password for the input and a forgotten fingerprint. I can
not see passwords in the application as it turns off when logging into the
password

What happens when you try to view your private key in the app? Is that when the app crashes?

The application is simply turned off

@thomasoehri Maybe this is related to Cannot send NEM from Iphone ?

what happens when you make a new password when trying to view QR wallet and viewing private key?

if you cannot back up the wallet and don’t have access to your funds, you should sweep the account to an account you do have the private key backed up to. Please always make sure you have access to your private keys. If the app breaks, you will lose all your XEM.