I did a withdrawl today on your NEM wallet. It still didn’t arrive on the used adress. Can you help me please?
Hi Margaret,
please have a look at here " http://chain.nem.ninja/#/transfers/0 " . Put your wallet address in the search field and you can see your transaction.
Or look at Block " 1436344 ", there you can see your transaction.
It seems, you did a transaction with " 0 " amount. Did you forgot to put the amount in the right field ?
I am sure I typed 200 in ammount. Can you help me fix this?
But it says -0 XEM so clearly the transaction didn’t have an mount of 200.
If you can copy paste the transactions hash we can look at it closer.
Could you please please give your NEM wallet address?
It’s visible when you click QR button.
This is your account :
http://explorer.ournem.com/#/s_account?account=NDD23E-5YW6EP-J4I4RJ-DS7FXS-TWP7X3-JKTEZD-YFR6
There is only one transaction for 0 xem today.
You have iphone mobile app? There is reported bug when you put comma instead of dot is sent 0 xem transaction.
Yes I have an IPhone, what can be the next stepp to get my 200 NEM back?
You don’t lose your 200…
Account balance is still 199.9
Oké, I understand 
Thanks so much for helping me!
No problem