HitBTC exchange don't want to return NEM [DUPLICATE]

At night I wrote a message here and did not have time to get feedback, because the moderation closed the post and put it in the archive.

I sincerely apologize for the flood, please, who has the opportunity to see it. I need advice what to do now.

My previous post: link to the post

@Matrixphp
I have already answered in Transfer NEM issue (from Poloniex to HitBTC without use NEM Message) [SOLVED]
This post I’m closing.

Thank you