Huobi Not Accepting My Address

Tech Support
#1

Hello,

I am attempting to withdraw my funds from the Huobi exchange using my iphone NEM wallet app. The issue is that it keeps saying my address is invalid. I did notice that my address had hash(-) marks in between certain parts. For example, “NDOUNL-DJXNB3-4PADZ5” (the actual address is longer). Is that normal? Also is anyone else having this issue?

Any help would be great!

#2

Hi @B_Parker
Dashes are only for readability. Try remove all from your address and try again.