I cannot login into my lightwallet anymore - „Error 305. NIS is not available“

Tech Support
#1

Hi Nem Team,

Since 10 days I cannot login into my lightwallet anymore, because of the status „Error 305. NIS is not
available“. Is this because you upgraded to NEM Beta 0.6.79? I uninstalled
my previous version of lightwallet and installed NEM Beta 0.6.79 , but even
with this version I cannot log into my wallet. What is the problem?

I alternatively tried to download the nemwallet-desktop.
0.1.5 and import my existing wallet, but it is asking my for my private key. My
private key is only visible once I login into my wallet, which I cannot.
I have a Wallet name, Account address & Password, but I do not know my private key to
import my existing wallet.

Please help me to login, I have a substantial amount of XEM in my wallet that I bought and am not harvesting remotely for 10+ days anymore due to the fact that I cannot login to NIS and the server I was harvesting on is down as well.

Thanks for the help.

Peter

#2

Hi Peter!

That error probably means that the NIS that you were using is down. You should try to use a different NIS server (such as bob.nem.ninja) instead.

#3

But the option to change the NIS server is in the settings once I login - and I cannot even login into my lightwallet NEM Beta 0.6.79 anymore - that is my problem!

#4

These are my settings. I replaced Host with bob.nem.ninja. Now NIS is synchronized, but when I enter my wallet name and password, I still get ERROR 306.

Host:
158.195.218.160

node name:
foobarrrrr

Port:
7890

This is the address via which I try to login: http://127.0.0.1:8989/ncc/web/index.html

Please help me to login,

Thanks for the help.

Peter

#5

I managed to login now, but still get the error 306. My delegated harvesting is deactivated. Why do I have to activate it again via sending 10 XEM? I already activated it months ago and have Delegated account public key and also a delegated address for harvesting…

#6

Hi, my delegated harvesting is again active, but I cannot start it, I still get the error 306. These are my settings for delegated harvesting:

Host:
89.250.240.60

node name:
LinuxCZ

#7

No, you can change the node before logging in. Let me tag some active people to help you out.

@jabo38 @gimre

#8

@peterjon:
LinuxCZ is a supernode, so it boots with a delegated account. Doesn’t it have auto harvest turned on in the config?

#9

Hi, thanks, I am in the wallet now and harvesting. The bad thing is, out of 25 harvests I get approx only 2 that are not empty. It seems there are not many trx being done on the NEM network…