I did not receive my litecoin deposit from changelly [off-topic]

Tech Support
#1

please refund back for me, if not i will kill myself, all my money is inside, please

please check for me:
RECEIVER: LKX6FT66AkYdC2yrg7ATV52cpTDxZQ1kB8

OUTPUT TRANSACTION HASH :
f0f301d284500fb7fed94c5466bfb5f3694adba1025dceb7b5948387280a3197

changelly say already sent to my cryptopia exchange wallet, but i check cryptopia wallet still empty. Please help, anyone can help i will give him some litecoin. I have around million inside, please

#2

Hello @Win_Sam
As I understand you buy litecoin not xem (this is xem helpdesk)?
Could you also describe whole proccess?
Did you buy ltc for which currency?
This is cryptopia address: LKX6FT66AkYdC2yrg7ATV52cpTDxZQ1kB8?
Maybe you have more informations about this transaction from Changelly?

#3
  1. yes, this is cryptopia address to receive deposit: LKX6FT66AkYdC2yrg7ATV52cpTDxZQ1kB8
  2. i buy litecoin by exchanging NXT coin to Litecoin through changelly.
  3. Changelly wrote : transaction complete after 1 day exchanging on changelly website, they wrote: MONEY SENT : 21 Dec 2017, 17:14:44
#4

I don’t know litecoin much but litecoin blockexplorer don’t show any transaction for this address :
https://live.blockcypher.com/ltc/address/LKX6FT66AkYdC2yrg7ATV52cpTDxZQ1kB8/

In my opinion you should contact with Changelly again, give them this address and ask for explanation why transaction didn’t came there.

#5

anyone have changelly.com phone number?

#6

I don’t think so. But you can create ticket and ping Changelly team on Twitter -> https://twitter.com/Changelly_team

#7

Please read also posts on Twitter: https://twitter.com/Changelly_team/status/943850502965678080

“How about responding to your customers to ease the concern!!!
There is a major problem with my transaction that is YOUR problem and unrelated to the ltc blockchain.
Go and check output transaction hash. Transaction #50eb09a8a809”

“Dear customer, we are processing thousands of LTC transactions daily. Due to high pressure to our wallets and the whole network, unfortunately some transactions may be broadcasted with delays. We should wait for a few days. In case of hash doesn’t appear, we will resend funds!”

#8