I made an IMMEDIATE transfer on Friday evening 28.04.2017 for 180,000 XEM

Tech Support
#1

I made an IMMEDIATE transfer on Friday evening 28.04.2017 for 180,000 XEM to be credited via Changelly to my Ripple Account for the value “202,187.72754341”

it has not been credited yet.

I have written Changelly several time but they have not responded.

#2

What is your nem account address?

#3

this is my wallet address NA2K5H-NWTDJ6-S5ZPZC-AF4SS5-EVLFBB-OTNHNM-T2HT

#4

ok, so this is the transaction you made:

http://chain.nem.ninja/#/transfer/5d02c2773388a0fa429e164708c33cd0629875be5779b937559c262308b6b456

i guess the Changelly software does not like the additional comment that you have in the message field. Please show the above link to the Changelly support, it proves that you made the transaction. They should be able to process your request then.

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#5

Thanks man. . . You’re always a life saver. God Bless

1 Like