Invalid NEM address - Livecoin - Help Needed! [SOLVED]

Tech Support
#1

Hi Fellow Nembers

I’ve just created a Nano Wallet and bought some XEN from an exchange called Litecoin - it’s the only XEN exchange that hasn’t currently blocked new registrations.

I’m now trying to move my XEN into my NanoWallet but it its giving me an “invalid wallet address” message. I’ve triple checked it and it is correct.

I’m scared this exchange are rogues. Anyone had any experiences with Livecoin?

#2

Hello,
Could you please attach screenshot from withdraw view with this error?

#3

Hi, Thanks for the reply.

Heres the image:

IMG_4634
IMG_4634.jpg2138×2851 2.32 MB

#4

Try remove all dashes from address.

1 Like
#5

That’s it sorted! Removed the dashes and XEM is now safely in my wallet.

Thanks so much for the quick help!

#6

No problem! :slight_smile:

#7