Issue with Trezor login on Nano Wallet 2.2.0

Tech Support
#1

Hello,
It is not possible to login using my Trezor on the new release of the nem nano wallet 2.2.0.
With the previous version it was all right. My Trezor is working properly with 1.6.1 firmware on it.
When I try to login it says: “Failed to create a wallet reason: Loading timed out”
Please help.
Thank you very much.

#2

I will test it today at home (in couple hours) and let you know if I have also problems.
You using Trezor One?

#3

Yes, I am using Trezor One. Please let me know.

#4

Hi,
I found out that it does not recognise even my local stored Nem wallet. There are no options available on the drop window “select wallet”

#5

Ok, I solved the issue with the local stored Nem wallet by manually importing it. It works, also the transaction history is correct. Now it is still open how to login with my Trezor…

#6

Hi pawelm,
I inform you that it seems that I solved the issue by resetting the settings on google chrome to their original defaults. I do not know if this was just my issue or if this is due to nano wallet 2.2.0, but it worked.

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