Lost file- do not have 12 recovery words

I was hacked. got new computer, but did not know to transfer the file . i have password, and private key, but can not replicate the nem wallet

If you have private key you can restore wallet:

  • install from Wallets - NEM and open it
  • Sign up > Private key wallet option
  • Choose mainnet
  • Put new wallet name and password
  • Provide private key from backup
  • Create and login

I did just that and it would not accept the private key. I know that it was correct as I had it stored in a password program and had used it with the original wallet l