I sent my xem. But binance has nothing in my wallet is nothing. And when I look at the platform it says I have sent 0 xem ?!
CS Theresia (Binance)
Jul 24, 08:14 CST
Thanks for your information.
As per checking, the memo had been input before so the funds should be credited to our account but please kindly see the below 2 links related to your transactions:
You can check that the amount of both them is “0” so it seems like there’s no funds transferred to us.
It is advised you to contact the sending platform/wallet for more options.
If you have further questions, please feel free to contact us.
Thanks for your understanding.
Binance Customer Service
Jul 24, 05:48 CST