Can someone please suggest what may have happened here:
- Purchased 2574.51283781 NEM from Coinspot exchange
- Installed NEM Wallet 1.0.67 from Google Play
- Added an account in the wallet app
- Copied My Address: NCIKV5-KZIAXX-IX65QM-PW4TUN-DMBDBO-FSGRN3-65LK from the QR tab
- Pasted the address into Coinspot
- Included the message ‘test message’ and clicked send
- Received the confirmation email from Coinspot
Coin: XEM
Amount: 2574.51283781
Address: NCIKV5-KZIAXX-IX65QM-PW4TUN-DMBDBO-FSGRN3-65LK|||test message
Nothing received after 3 hours in the app (balance 0 XEM). Coinspot reports the transaction as complete.
I’ve tried searching my address with this link:
http://chain.nem.ninja/#/account/NCIKV5-KZIAXX-IX65QM-PW4TUN-DMBDBO-FSGRN3-65LK
and without the dashes:
http://chain.nem.ninja/#/account/NCIKV5KZIAXXIX65QMPW4TUNDMBDBOFSGRN365LK
It seems my account doesn’t even exist.
Please let me know if I’ve done something wrong,
Thanks