Mosaic Transfer

Hi,

I have some loyalcoin. And wanted transfer my loyalcoin exchange wallet. My loyalcoin adress is true but message (required) is wrong. Because ı wasn’t know this and I wrote something random in the message section. Will this improve? What should I do to fix it? Can I get my loyalcoin back?

thank you for help.

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Contact the exchange (support), keep details of the transaction, for example send the exchange an email and they will ask you for details of your account and transaction ID.
And when I say exchange I mean the one you send from.
These things may take day or weeks, so be patient for a response, you should receive instructions from the exchange.
Cheers

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