My account was multisigned, I can’t export XEMs

Tech Support
#1

My account was multisigned, I can’t export XEMs. Please help!
signed address: NBJDZNBTZ3DPIGJ2LJSX6VJT3AAM5W5UBPR5VEDN
new address: NC4CF6BMPFLYFR3IFRNPPX5U6XRFAD3OFRF5PSED

Please stop using brain wallet! and Refund to you
#2

@Fu_k054539

What’s your NEM address?
Who did the multi-sig operation?

#3

@Fu_k054539 you did it probably yourself:

http://explorer.nemchina.com/#/s_tx?hash=8430a2a56fc7a7048c16ac92bf7252a228a2bb9966c505c4186c25e0d5b124f2

Cosigner is NA3MZM72LRCVRJYXLIXWHQDKNUMLHY6KFO253ICC which is Coincheck address. I’m sorry but by your mistake you should consider these coins as lost. Coincheck will not agree to risk private key exposure (it’s required to remove multisig) for 92.585 XEM.

#4

oh shit, i feel sry

#5

Yes, It was my operation mistake to set Coincheck address as a cosigner.

#6

@CryptoBeliever @mizunashi

I asked Coincheck to remove multisig.
I do’nt know what will happen, but I would like to watch the situation a little more.

1 Like
#7

Oh man that happens really often…

#8

@CryptoBeliever @mizunashi

Coincheck answered that we can’t support.
So, I asked them again to move all XEMs from my multisigned address to new one.

#9

Coincheck answered again that we can’t support.
I gave up the signed account’s Xems…

#10

Sad, because it happened to me today and I hoped to find an answer here…

#11

hello @oldbear555
could you give your address? Just for check.