My deposit is not arrive

Tech Support
#1

Hi sir,

i m transferred 499 and 476 XYM from binance to kucoin. but first transaction binance withdraw screen does not allow enter memo id. i can enter only enter withdraw address.
second transfer is come to kucoin wallet but first not come please help me :frowning:

My wallet address
NCAFYUO7PW3F45PSH6QRBM6GUXYUVK3H3NSTKBI
My memo address
1877390918
My tx id
059BF74580093F2CA01F2A8257E67C5038460A770BA92D7CF822F67EA0F2AB7E

#2

Memo/message is wrong:
http://explorer.symbolblockchain.io/transactions/059BF74580093F2CA01F2A8257E67C5038460A770BA92D7CF822F67EA0F2AB7E
You set memo NCAFYUO7PW3F45PSH6QRBM6GUXYUVK3H3NSTKBI instead 1877390918 :slight_smile:
You have contact Kucoin. They will probably send back which will be problem because Binance not support deposits.