My mistake Please cancel

MuNEM777 · March 14, 2018, 5:24am

I make a mistake, and I have sent 10931XEM to 13CyE9Yo7VuM2AZuLE6EiTJ6WupTeE5MZE. Please cancel it.

CryptoBeliever · March 14, 2018, 6:54pm

You sent to Zaif not to 13CyE9Yo7VuM2AZuLE6EiTJ6WupTeE5MZE
Please give me your address.

MuNEM777 · March 16, 2018, 5:40pm

Dear Pawelm.

Thank you very much really. My NEM wallet + address is

NCOUND-YHHSYY-3V44UG-RDPKNG-MV5Y5E-XFR7J2-T3F7

It’s so.

Thank you very much.

CryptoBeliever · March 16, 2018, 9:02pm

This is your transaction:
http://explorer.ournem.com/#/s_tx?hash=58b33edf5bc3c7460417957a82c61e9668fda7fa4446cd9bcf5dcf478fd854d9

You have sent to Zaif (NAGJG3QFWYZ37LMI7IQPSGQNYADGSJZGJRD2DIYA) with message (13CyE9Yo7VuM2AZuLE6EiTJ6WupTeE5MZE).

Only way to return your coins is contact with Zaif. They support is slow but there is only way. Provide them transaction hash and ask for refund or credit to your Zaif account balance.

MuNEM777 · March 16, 2018, 11:28pm

Dear Pawelm.

Thank you very much. I have informed Zaif already, it’ll be requested once again. Thank you very much really.

MuNEM777 · March 25, 2018, 3:56pm

Dear Pauelm

Repeatedly, a message of consultation is being sent to Zaif, I’m in trouble because there is never an answer. I’m terribly sorry, but you can return 10931 ZEM to my NEM wallet +, and don’t you have that? Good,thank you.

My wallet address is

NCOUND-YHHSYY-3V44UG-RDPKNG-MV5Y5E-XFR7J2-T3F7

CryptoBeliever · March 25, 2018, 4:14pm

@MuNEM777 only Zaif can return your XEM because they are on Zaif wallet.

MuNEM777 · March 25, 2018, 4:38pm

Dear Pauelm

Thank you very much for your answer. There are no answers at all from Zaif, so I’m at a loss. You can talk in Zaif from Mr. Pauelm, and don’t you have that? Thank you.

CryptoBeliever · March 25, 2018, 5:00pm

@MuNEM777
I’m afraid I don’t have direct contact to Zaif support. How long are you waiting already?

MuNEM777 · April 23, 2018, 2:21am

Dear Pauelm.

Thank you very much for your answer. A message is being sent about once per 2 days from 13/3/2018, but there is never an answer from Zaif.

MuNEM777 · April 23, 2018, 2:26am

Dear Pauelm.

1 week ago was in touch with Zaif, and I exchanged a long time and settled it in sale safety today. Thank you very much for giving advice variously this time.