Nano wallet doesn't start

Hello,
I downloaded the nano wallet 2.0.14 on my windows computer using google chrome
i go to the start html , but my screen remains fully white

what to do ?

Hello
Please turn on chrome console:

And copy from there message / error

thank you , but,
this is way to far for me.
Is there someone who can do it for me by team viewer ?

I’m guessing it doesn’t work because you have blocked third party cookies in your browser.
Please try: https://support.cloudhq.net/how-to-enable-3rd-party-cookies-in-google-chrome-browser/
Should be easy tutorial with screens.

If you don’t need Trezor support and don’t want try this above and you have Windows 64bit you can try standalone version:

https://github.com/NemProject/NanoWallet/releases/download/2.0.14/NanoWallet-2.0.14-win64.zip

  • unzip
  • run nanowallet.exe
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