Nano Wallet market data is not Working

Tech Support
#1

Hello Sir,
I am using Nano Wallet from 3 months I never found any issue in it but today when I logged in then I saw an error reflecting on the right Upper corner of screen " AN ERROR OCCURRED WHILE TRYING TO FETCH MARKET INFORMATION ! " I tried by selecting another node but it says same

xem11.JPG1574×306 29.3 KB

As you can see in the picture it shows just the amount of XEM which I have in this account but when i click on amount to change it to see BTC or $ value then it shows here " NO MARKET DATA "

xem2.JPG1567×354 26.2 KB

please help me

#2

The price of BTC/USD, XEM/BTC is getting information from the site unrelated to NEM.
Therefore, if the site is not functioning, this kind of thing happens.
Is it still the same state now?

Thanks

#3

I have the same issue “An error occured when trying to fetch market information”. Node 62.75.171.41
Sent the tokens from WEX exchange.

#4

Is it only that node where you see the message?

Usually this is caused by an issue with the end users connection/firewall.