Need to Transfer XEM from Changelly [SOLVED]

#1

Hello TechSupport! I have made an exchange at Changelly but the first XEM wallet I have given was an error and I have corrected it, but besides the NEM wallet address, they require also the "extra ID (memo).
They said, it is in the message, but I can not see any other alphanumeric key or code besides my wallet address.
Please advise where to find this extra ID or there is really none?

Thanks and Regards,
Erwin

#2

If you sending to your personal wallet message is no needed (should be empty or you can write whatever you want).
Message is needed only when you sending to exchange/hotwallet where one address is used for multiple people.

1 Like
#3

Hi there! Pawelm is right. However, you are also welcome to check our article on how to perform XEM transactions on Changelly - https://changelly.com/blog/exchange-issues-destination-tags-memos-messages/.

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closed #4