NEM Account Page Issues, Empty Fields

Tech Support
#1

Hi All,

I created a wallet yesterday, and sent some XEM into the account. At this point everything seemed fine, I could see my details on the account page, address etc

But when I log in to view the dashboard today, the header/menu doesn’t fully load.

The top right reads ‘Node’ ‘:Primary’ ‘Language’ ‘Wallet Name’. Missing the click through ‘Account’ before ‘Primary’.

So I can’t even load/access the account page through the dashboard.

I manually enter ‘/account’ into the address to load the account page.

But now all the fields are empty? Apart from ‘Importance Score’

Any ideas?

Thanks Team.

#2

choose a different node, by clicking on Node in the upper right menu.

1 Like
#3

Thanks mate! :slight_smile:

#4

No problem, the issue is quite common right now.

#5

they should change this, instead of just a red circle, also include ‘offline/online’ to understand what the red/green circle mean …