NEM not received from Electrum

I transferred some BTC to buy NEM from Electrum walllet on my mac. The transaction shows completed with a green tick in electrum. But i still dont see the NEM in my nano wallet. I used the address from the “Account” option.

Here is the transaction ID: c55a2497e386fe597eee47c7a3ba3602ba3b40594913fc97e23c4d0871bd0eaa

Guys??? Anyone for this lost NEM coins?

I am not sure what you mean. I do not think Electrum supports NEM.

I do not see any transaction on the NEM chain
http://chain.nem.ninja/#/search/55a2497e386fe597eee47c7a3ba3602ba3b40594913fc97e23c4d0871bd0eaa

https://www.blocktrail.com/BTC/tx/c55a2497e386fe597eee47c7a3ba3602ba3b40594913fc97e23c4d0871bd0eaa

I transferred BTCs from electrum wallet on mac to be paid to my receiving address that i took from Nanowallet

u talk about changelly?
then u have to get in touch with changelly https://changelly.com/
its a seperate company only a link to their service is part of nanowallet

NOO, where is changelly involved??

Here’ is what i did:

  1. List item: Went to my electrum wallet that already had bitcoins in it.

  2. List item copy the receive address from Nanowallet for mac (not changelly) and paste in send tab of electrum

  3. List item I executed the transaction and XEM was never credited

Where is changelly involved?

u can not send bitcoin to a nem address
u need a conversion service like changelly or exchange by urself over a exchange

so how to recover these BTCs back now?

please paste here the address you sent BTC to.
There is no way you sent BTC to a NEM address.

NC4HXC-Q5EQOC-CBWIVT-XQDTGZ-CGKIHC-ZGRCFO-5DQN

No XEM has ever been sent there, and Bitcoin can not be sent to a XEM address. So it looks like you sent BTC to a valid BTC address, just not the one you just provided me.

Did i loose my bitcoins then?

It depends where you sent the Bitcoins too. It looks like the transaction went through, hopefully you have access to that other Bitcoin address.

did i sent it to 3LhsSm1HGXRZLf9iB3uzs1EUrHEAeMdvVM???

It looks like you sent 2 mbtc to this address https://www.blocktrail.com/BTC/address/1AYnsiuKmwXarCCd9nwrgygWFmEbyffDWm