Nem wallet problem

Hello I have the nemwallet from the AppStore but when I want to send my nem he gives this problem “info failer signature not verifiable”

Did you restore app from icloud or itunes backup?

I have already resolved the problem thanks :+1:t2:

Did you import again private key from backup?
Can I ask if problem shows up when you restore from icloud/itunes backup?

Yes I did restore it with my private key

OK. That was solution for problem of course.
But what cause this issue? Did you restore app from icloud / itunes backup maybe before it happen?

I don’t know what course the problem but I delete the app and in i installed it again and I had the private key so it’s working great oké have a great day :+1:t2:

1 Like

Thank you for information.
@thomasoehri @mizunashi
Another potential caused not by backup restore from itunes or icloud.

1 Like

2 posts were merged into an existing topic: Can’t send XEM from iPad to iPhone [SOLVED]