NEM withdrawal have not delivered to address [SOLVED]

Tech Support
#1

I sent an some Xem from my desktop wallet to an address on the 20/02/2020 and the address have not yet received it.

Address i sent to is: NC64UF-OWRO6A-VMWFV2-BFX2NT-6W2GUR-K2EOX6-FFMZ

Thank you

1 Like
#2

Hello,
Please give your address or transaction hash to verify. Did you included your unique Binance deposit tag in message?

#3

My address is : ND6MRT-FOQP64-F4OTSH-TSDB3G-7VFPME-2G76VS-A6HP
Harsh: 54046353ccbf62148dde3874242ac721d21f202ab3bd30efef4bcbccc563ad10

No i didnt include a unique binance binance deposit tag.

Thanks

#4

So you ignored Binance XEM deposit instructions and information that your deposit will be not credited if you don’t add tag to transaction :slight_smile:

Your transaction:

https://explorer.nemtool.com/#/s_tx?hash=54046353ccbf62148dde3874242ac721d21f202ab3bd30efef4bcbccc563ad10

You included “For Binance” instead correct tag.
Please contact with Binance support, provide transaction hash and ask for manually credit this transaction to your account.

2 Likes
#5

Thanks for your help. will contact binance immediately.

#6