NEM Withdrawn But Received [SOLVED]

Tech Support
#1

Hello All,

I’m new here and need some assistance. I sent 100 coins from Cryptopia and it shows the transaction as complete, but i don’t have the coins in my wallet. I’ve verified the receive address but no coins.

Please help…

#2

Hello,
Could you give your public address?

#3

Hi,

Would that be the address I used to receive the coins?

Thank you,

#4

You mean my public key?

#5

Address to receive tokens.

#6

This is the address:

NCEMTFVRBWTTZPESZHWGI76WQUCD3QH7SF4VPZ6P

#7

I’ve received other coins to that address but no the coins from Cryptopia sent on the the 22nd.

This the transaction from Cryptopia:

1609813 XEM 100.00000000 20.00000000 Complete
e0dac9abe15b3bfea01006d726f2ae0a3b77cf5bc3f9e4e2bd4207558c6db9b6
NCEMTFVRBWTTZPESZHWGI76WQUCD3QH7SF4VPZ6P:
22/12/2017 12:10:00 AM

#8

You must contact with cryptopia support because this withdraw doesn’t exists in blockchain:
http://explorer.ournem.com/#/s_tx?hash=e0dac9abe15b3bfea01006d726f2ae0a3b77cf5bc3f9e4e2bd4207558c6db9b6

#9

ok i will…

Thank you,

#10

No problem. I’m closing this topic. If you need more help please create another one.

#11