Poloniex withdrawal didn't arrive at my NEM nanowallet

Hello there,
Was wondering if someone ever had same issue in the past…
Yesterday I made three withdrawals with Poloniex,
first 20k XEM - didn’t arrive, checked TXID and it’s not possible to see it at chain.nem.ninja
Then made 1k transaction just to make sure if everything fine - arrived instantly!
So then I made another 33k transaction and it did’t arrive too… same problem as with first transaction, not possible to see on the blockchain however withdrawal marked as complete!

Of course I opened a ticket, and waiting since tomorrow for any reply what might be a cause…
But in a meanwhile decided to hear any suggestions here, as heard that reply from Poloniex might take some time…
Would be much appreciated to hear any ideas… Little bit nervous, so would be great if someone would give any good advice!

Thanks

6 posts were merged into an existing topic: Exchange Support