Hi everyone,
I think I got all the steps right in installing the wallet. The wallet is installed and saved in my Application but it refused to open. I am not sure which program is disallowing me to open the wallet. I would really appreciate if Mac users or anybody could help me resolve this issue.
Thanks a lot
tshel_bt
Hi, there are a couple of common issues.
1) You definitely need to uninstall any old versions of NEM. So first uninstall any and all versions you can find. (Each version will have its own folder in Applications). And for added measure it is important to on Mac go to Finder, then click "Go" at the top of the screen. Go to Computer, then Macintosh HD, then users, then your user name, and then delete the NEM folder.
Only then after having uninstalled all versions and deleting the NEM folder, should you then try to reinstall.
2) Mac might not allow you to install NEM due to security settings. If this happens, please go to System Preferences -> Security & Privacy -> Install anyway.
3) In Mac I went to System Preferences → Security & Privacy → Firewall → Firewall options → + → NEM 0.6.xx → wallet → okay. If that still doesn't work in Mac, you may need to turn your Firewall off.
4) It is very important to have the latest version of Java 8 running.
These are all the common sticking points that I can think of with Mac. I'm assuming you don't have any third party virus scanners or firewalls or things like that because they aren't really needed on Mac.
Please let us know if it works.
One last trick is to try the stand alone. I actually run it half the time on mac anyway just because it is a little more fun. http://blog.nem.io/mac-installation-guide-standalone/
Also… a tip from a FB comment by Bill Whales. "10.10 Yosemite and up required…"
Also..... a tip from a FB comment by Bill Whales. "10.10 Yosemite and up required..."
Thanks a lot.... Ll follow your instruction and get back to you. Yeah my Mac is 10.10 Yosemite. Hope it works!
Cheers!
Hi, there are a couple of common issues.
1) You definitely need to uninstall any old versions of NEM. So first uninstall any and all versions you can find. (Each version will have its own folder in Applications). And for added measure it is important to on Mac go to Finder, then click "Go" at the top of the screen. Go to Computer, then Macintosh HD, then users, then your user name, and then delete the NEM folder.
Only then after having uninstalled all versions and deleting the NEM folder, should you then try to reinstall.
2) Mac might not allow you to install NEM due to security settings. If this happens, please go to System Preferences -> Security & Privacy -> Install anyway.
3) In Mac I went to System Preferences → Security & Privacy → Firewall → Firewall options → + → NEM 0.6.xx → wallet → okay. If that still doesn't work in Mac, you may need to turn your Firewall off.
4) It is very important to have the latest version of Java 8 running.
These are all the common sticking points that I can think of with Mac. I'm assuming you don't have any third party virus scanners or firewalls or things like that because they aren't really needed on Mac.
Please let us know if it works.
One last trick is to try the stand alone. I actually run it half the time on mac anyway just because it is a little more fun. http://blog.nem.io/mac-installation-guide-standalone/
Hi Jabo38s,
It was a success. I have uninstalled all the previous NEM folder and reinstalled the wallet and it worked. Thanks a lot!
Cheers!
Great, I am glad I could help!