Red sign while opening wallet "An error occured while trying to fetch market information"

Kostyantyn_Olenich · March 9, 2018, 1:30pm

Hi!
When I open my wallet the first moment in up right corner I see sign in red: “An error occured while trying to fetch market information”. In few seconds it desappeares. Is something wrong with my account and I should do something or it’s ok and I can just ignore it?

CryptoBeliever · March 9, 2018, 1:36pm

It’s probably problem with your network settings. Service which fetchs data bans your IP. Maybe you are behind some VPN?

Kostyantyn_Olenich · March 9, 2018, 1:59pm

it seems no. but it takes only few seconds, after it desappeares like become normal

CryptoBeliever · March 9, 2018, 2:02pm

Have you presented “Market information” in right part of wallet?

Kostyantyn_Olenich · March 9, 2018, 2:10pm

No, it’s empty

CryptoBeliever · March 9, 2018, 2:11pm

Could you try other Internet connection? Without marketing information wallet is full operational but it’s nice to have this.

Kostyantyn_Olenich · March 9, 2018, 2:13pm

not now! When I’ll be in office I check there! Do it on Monday. thank you!