Retrieve NEM wallet

I haven’t used my NEM wallet for some time now. Need your kind help please how to retrieve details. I have the nem wallet in my app but it’s like a totally new wallet it doesnt reflect the LYL coins I used to have.

Is there a way to retrieve this?

Are you checking on desktop wallet or mobile wallet?
What is your address?

Hi

I have the app and the desktop wallet.

This is the address where my lyl coins were sent
NBK6ESOLHKHTHNDGSKTYLR7OK4Z2PVEHNFVGVIVA

And this is the address from the app
NCGFC2-O35ZI7-E234EZ-YAIDU5-OSYYOX-TC72IW-R5XG

So you have 5054 LYL on this address:

In NEM mobile app you will be unable to see it because only XEM is supported there.
In desktop wallet mosaic balance should be visible when you click Explorer in top menu.