Send NEM Confirmed But TX Hash not Found on Block Explorer [SOLVED]

Tech Support
#1

Hi,

I sent over 5000 coins to Bittrex using the Trezor interface about 24 hours ago. I have triple checked the address and message. Everything is good.

The transaction confirmed and took the coins from my balance.

From NBKDK6-AWKJFT-O25QSZ-ZNUD5V-IXYH6M-FGEMM4-Y5S3
To ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR
Amount5 323.000000 XEM
Fee 0.100000 XEM
Message d36a5f0ced164597854
Block 1537249
Hash c245e5c73e686a84336802ca5d958de53d1d52cc7b575ed2f558d474a96e6a52

What to do please?

Thanks

#2

@Andynem transaction doesn’t exists:
http://explorer.ournem.com/#/s_tx?hash=c245e5c73e686a84336802ca5d958de53d1d52cc7b575ed2f558d474a96e6a52
It looks like you are connected to node in fork.
Please change node. Click circle in top right corner and select another node from list.
Your balance should be restored because transaction is invalid.

1 Like
#3

Same contents in Github

#4