Hi, I am new here. I sent my Loyalcoins from my Nemwallet to LoyalWallet the other day and I still did not receive it. The send icon in the confirmed tab shows red.
Here’s what happened. I purchased XEM through Changelly and got it in NEM. The send Icon in the confirmed tab is green. Then I go ahead and followed the steps in sending my Loyalcoins to my Loyalwallet. I was able to do it and it seems like it went through smoothly. But until now I still did not receive my Loyalcoins in my Loyalwallet and the send icon is red. I am not sure if it went through or not.
can you help?