I was trying to use the Nano wallet on my ios but accidentally sent my XEM to a blank address don know why it enabled that with no Error. Please how do i get it back?
Blank address meaning what?
Can you past the tx hash here?
It was blank but when it sent it appeared so
Looks like you sent the coins to Poloniex.
You have to contact their support (and be patient since their support is not fast).
It will help if you can show them the transactionin the blockchain explorer. What is your address?
Wow bummer. Cant remember my password so cant access it on my computer. But i can access it via my phone since i can use my biometrics. My address
NBOCIAVFEABF42UQBRMCQSI7YYF6ZOU4AO45726H
Would i be able to get it back?
So the transactions is this one:
http://chain.nem.ninja/#/transfer/990de1d1f41616c53aabdd3dc866710b598c0fd3b3c3706ef9ab0858171a30ca
Show that link to the poloniex support and ask them for help.
Do i just create a ticket in the support centre of Poliniex logging what happened?
i guess so, yes.