Sent transaction to binance account with wrong xem message

fabiot82 · April 4, 2021, 4:14pm

Hi, how to do if my transaction has a wrong xem message? Can I have the XEM back or are the money Lost?

Below my transaction:
Block
3138979
Hash
1acef9125beb85b28fbf98887b03b5db34e98ac45426a195c0449271a05c00ad

Thanks

CryptoBeliever · April 4, 2021, 5:00pm

Contact Binance support, give them transaction id (1acef9125beb85b28fbf98887b03b5db34e98ac45426a195c0449271a05c00ad) and ask to send coins back.

Axel_Brun · April 5, 2021, 2:31am

Uff, never had something like this happen to me, wish you good luck man.

fabiot82 · April 5, 2021, 4:55pm

Thanks, I resolved thru the self-service tool of binance, paying a fee for the service