Hi,
i am trying to send my XEMs to Shapeshift for conversion but shapeshift seems like doesnt accept my XEM address. it keeps saying invalid source address.
FYI - i have send XEM to this same address before,
here’s my address:
NC5OV4-FLZZB2-67PSDH-4OF2TC-5IDAW7-HMWIJE-IYA3
Thanks so much,
Ahmad.
@ahmadhr
Hard to tell why shapeshift reject your address. I would try do two thing.
a) Try remove dashes from address
b) If a) doesn’t help try send somewhere 0 xem transaction (only 0.05xem fee). After that you should aquire public key. When it will be done try again.
@CryptoBeliever thanks for the info, i have tried all of the above, but none worked. i have changed my browsers as well, i have cleared browser cache, and etc, but no luck, shapeshift keeps spinning.
Same with my address so I guess you must use other service to convert.
bittrex, poloniex, alfacashier, spectrcoin or other
@ahmadhr
Exactly same what is written. Don’t use as refund address exchange address or other shared wallet like multiwallet (freewallet, coinpayment and so on). You can use address from your NanoWallet / mobile wallet because it don’t need message code.
@CryptoBeliever thanks so much for the help one of the exchange websites you sent worked well, i just had to jump through some hoops but it worked, thanks for your help.
No problem 
