stole my mute. I did not translate anything to anyone. why does not 2FA work?

Tech Support
#1

my NEM’s was stolen by an attacker. 116 NEM’s left from the address NALAEO-FNRTLB-PILCAG-RK4URV-RP4RJI-GGHO4T-JZ5Z to the address NDDOCW-M7CCCJ-AZQQIQ-E7YZ6A-577MKV-ACAPPD-UNGL. Originally 117 NEM’s were credited with the NEM wallet of the bittrix exchange ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR. I would like to return my nemas back to the purse of the Bitrix stock exchange. The funds were stolen on Friday December 22 at 9:45 am

#2

Hello

  1. What wallet client are you using? Which version?
  2. What type of wallet was created? Simple, brain wallet?
  3. This is your account :
    http://explorer.ournem.com/#/s_account?account=NALAEO-FNRTLB-PILCAG-RK4URV-RP4RJI-GGHO4T-JZ5Z

Last transfer from yesterday :
http://explorer.ournem.com/#/s_tx?hash=7fc956d31a3a98288f11dfba8372378c2b37f2ef72d9d2478dbcfd387bd0bb4b

Do you know this address? http://explorer.ournem.com/#/s_account?account=NDDOCWM7CCCJAZQQIQE7YZ6A577MKVACAPPDUNGL

  1. Maybe you have some malware on your computer. What did you do on computer on time you have been hacked?