Transaction from NanoWallet (iPhone) to NanoWallet (Mac)

Tech Support
#1

Hi,

I just send some of my coins from my wallet on my phone to my NanoWallet on my MAC (different wallet) via the receive option on the NanoWallet app on my mac. Unfortunately no coins received yet! (15 minutes ago).

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Also the -10 XEM got no destination, I just lost it by type in amount: 10 in the ‘amount’ bar.

Someone who can help me??

I’ve send it from NAVM5XSQOPLH7T6EUI6URIBZWKIXO2BEYMUDV77V to ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR (which was said is the receive address of my wallet on my computer but now I see it is some kind of Bittrex wallet??

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#2

Hello @basovich
Yes. It looks like this. Last three transaction was sent to bittrex account: http://explorer.ournem.com/#/s_account?account=NAVM5XSQOPLH7T6EUI6URIBZWKIXO2BEYMUDV77V

#3

Thanks for your reply. Now the question is, how do I get it back from the bittrex account?

#4

Only way is create ticket to their support and provide transasctions id by mistake send to their wallet.
This will be these two transactions (third one is for 0 XEM - nothing to return):

http://explorer.ournem.com/#/s_tx?hash=d84eeaa0f19abf6dbeea1e2103f41e3dfbce5c868e3fa21a61dcbc965321cedb

http://explorer.ournem.com/#/s_tx?hash=f6a83f088a258ad8cbe063757956cc8b2eb3d1e0378c7c45e4c09ab616683d0e

They should return your tokens.

Regards

#5

Thank you very much, I’m working on it right now. Hopefully response will be quick!