Transferred NEM from Atomic wallet to Kucoin and have not receive them yet

Tech Support
#1

Transferred NEM from Atomic wallet to Kucoin and did not receive them yet

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viber_image_2021-03-14_14-06-07758×1600 71.9 KB

#2

Did you included memo into message?
Check transaction in http://explorer.nemtool.com/
If transaction is without message you have contact KuCoin support.