Trouble with receiving from Bittrex [SOLVED]

Tech Support
#1

Hi! I sent my xem from bittrex yersterday and still didn’t receive my xem. I connected with bittrex support, i was told that the xem in the block, so there is no way to get my xem back and problem on the receiving side.

TXid:91427b8503e917adf9af5bfacc96d5449eb654d0a197cc19cce85f0c37990494

And please explain about “Message”. I understood that it’s just set of symbols. But in what cases do i need it??? Where can i find it??? How to use it??? I didn’t use it in transactions with Changelly and it was ok and i thought with brittrex withdrow i should do exactly the same. But now it’s problem:(

#2

Are you sure you’re looking at this account ? NBLQ6P-E7Z5CV-ANJNXG-OR74UQ-LOJ2YM-GJJOZ4-YFAQ

What client are you using ?

Why is noone ever giving any details when asking for technical help ?

#3

Yes, it’s my account. I use nem mainnet mobile app. And i found some information that if you don’t have any message in your wallet, you don’t need it in transactions.

#4

You don’t. I mean the tx was successfull and the money is in that account. Not sure why you don’t see it in the app.

#5

But i don’t. Sad(((

#6

Anyway, thank you. And if it’s on my acc maybe after app update i’ll see them)

#7

Hi @ArtBess !

I searched tx 91427b8503e917adf9af5bfacc96d5449eb654d0a197cc19cce85f0c37990494 on block explorer. I found recipient is NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ.(http://explorer.ournem.com/#/s_tx?hash=91427b8503e917adf9af5bfacc96d5449eb654d0a197cc19cce85f0c37990494)

According to following posts, the address is changelly’s one.


I checked my own received history, then found several transactions form the account. It is changelly.

You said it is your account, but I think it is not yours.
Did you send it to changelly?
Do you have any idea about it?

#8

Yes! Now i see it was my mistake. I put in the adress of latest transaction. I’m sorry. Next time i’ll be more careful. It’s a lesson for me. Thank’s for support!

#9