I had NEM before the snapshot date but didn’t claim them in the initial round. Currently, when I log into my NEM wallet and go Symbol Opt In section it shows that I have 3496 XYM to claim. I went to through the steps on the screen and finish the process. However, I haven’t received XYM in my XYM wallet. I did this about 12 days ago. The process was straightforward and easy to follow so not what happened here.
Today I logged into my NEM wallet and went to the Symbol Opt In section and it still shows Opt In Status as “Opt in not done”. Was wondering should I try it again or wait ? I don’t want to raise multiple requests if this is till pending or keep raising wrong request.
Can someone please help me with this?