Wihdrawal from Binance to NEM desktop wallet problem

Tech Support
#1

Hello,

Today before snapshot of XYM I transfered my XEM from binance to newly installed NEM Wallet. First for try I sent 4 XEM for test and it was succesful. Then I transferred 1335 XEM and after 12 hours is still processing on Binance… The adress is correct, I tried to change nods in NEM wallet and it not help. Binance support is not replying.

Adress of my NEM wallet is: NCRDMS53OTGXWD5Q2JR3CNGDCXF5TS2WOL7GFOV3

TxID: d6378c8ddfc9d75086f5a318bf6f181898372fa2088da465d0d23f9e32875699

Please help to retrieve my XEM tokens back…

1 Like
#2

Transaction doesn’t exists:
https://explorer.nemtool.com/#s_tx?hash=d6378c8ddfc9d75086f5a318bf6f181898372fa2088da465d0d23f9e32875699
You have contact Binance support

#3

Good day,

Thank you for your reply. I received my XEM for NEM wallet desktop after 24 hours…

And here is another question. During snapshot my XEM tokens were somewhere in “air” between Binance and my NEM desktop wallet. Do you think i will be able to receive my XYM airdrop?

Best Regards,

Simon

#4

It’s question to Binance. For sure you had it not on NEM wallet.