Can someone please help me me why am I unable to withdraw from my wallet it says insufficient funds but I have 19 nem in the account i keep getting an error message how can i get my money out
You must leave amount to fee so if you have 19xem and fee is 0.15 xem in amount you can put only 18.85 xem
Thank you
We don’t convert xem to btc. It’s coinpayment. Please verify if coinpayment doesn’t require to add unique message code.
As I good understand this they want do refund to your coinpayment xem account (please confirm this with shapeshift). If yes you must provide address and message code from coinpayment xem deposit page.
thanks friend pawelm