I still did not receive my nem withdrawal from Hitbtc exchange until now. however, they stating in their website in (system health) that there are no pending withdrawals in their system. Could you please help me to solve this issue and receive my nem.
withdrawal detail:
Transaction hash: b9071e0f976ab7e311371833861666cc2c8a9d0f908ce686f791296b4f8fd5e7