I’m not sure how they can help since it seems to be a XEM wallet issue. I just realized that in spite of me sending all of my finances from XEM to Poloniex the transaction says I’ve only sent 0.00 and that there is a 12 fee.
It says when I put in all the money that ‘should be’ in my account that I have insufficient fees, and then gives me this message "Ncc did not get response in a timely manner. Transaction might have been sent to the network.
Please, check transactions before attempting to make it again." It also says that if I were sending that much that it should be a 7 fee. I don’t know what to do right now, my funds are stuck.
I’ll try to call Poloniex but I don’t think it’s going to help.
Edit: I also had to confirm before I sent the whole thing, it doesn’t allow you to send something with 0.00 money so I’m all kinds of confused right now.