I logged into my wallet today after 4 weeks offline and found ~30 XEM missing. It transferred in successfully from Bittrex and showed as confirmed. Can anyone tell me where it has gone? thx
Can you tell me your accounts address to check with the block explorer?
It’s NDKNG3-C7BJWL-YCCU3L-EFLPFV-WJJW25-I6HMO6-TFKJ
thanks!
why do you think 30 xem are missing, how much do you expect to be on your account?
The total was1167.5285xxx - which was what I purchased broken into two transaction - an initial test send of 35 XEM followed by the remainder on Bittrex. Is that not what shows?
Here are the two transactions you made:
http://chain.nem.ninja/#/search/NDKNG3-C7BJWL-YCCU3L-EFLPFV-WJJW25-I6HMO6-TFKJ
Maybe there is some rest xem in the Bittrex account?
Well I checked Bittrex so I don’t know what the answer is. It is a small amount and if it’s not a transaction fee or ?? then I will just check my balance more regularly and see if it recurs. Maybe it was operator error :). Thank you for showing me where to look - I have bookmarked to be able to search going forward if needed (and hopefully not).
Bittrex charges a 15XEM fee to transfer XEM, that is probably where your XEM was ‘lost’
Ha! Thank you! Learning every day in this new world!
I have the same problem. I bought some XEM throught changelly but my NEM wallet shows 00 balance,
Could you give your public address?
NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D
I also sent the NEM message code numbers.
Thanks for responding.
pawelm
November 24 |
Could you give your public address? Visit Topic or reply to this email to respond.
In Reply To
ansia
November 24 |
I have the same problem. I bought some XEM throught changelly but my NEM wallet shows 00 balance, Visit Topic or reply to this email to respond. To unsubscribe from these emails, click here.
This is exchange address not your:
http://chain.nem.ninja/#/search/NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D
I do not understand. That is the address that I was given in mynem.org, to deposit the XEM from changelly. So what Am I suppose to do now?
Mynem.org is scam page already reported to google and warnings was send to all possible communication channels! 
If that is not my address, what should I do to recover my XEM or my money?
pawelm
November 24 |
This is exchange address not your:
http://chain.nem.ninja/#/search/NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D
Visit Topic or reply to this email to respond.
In Reply To
ansia
November 24 |
NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D I also sent the NEM message code numbers. Thanks for responding. pawelm November 24 | Could you give your public address? Visit Topic or reply to this email to respond. In Reply To ansia November 24 | I have the same problem. I bought some … Visit Topic or reply to this email to respond. To unsubscribe from these emails, click here.
mynem.org is phishing page which uses Poloniex exchange account to sell tokens. Each registred user have same address and message code.
Probably only way to retrieve tokens is contact with Poloniex (in first place) and law enforcement authorities.
@mizunashi did you know about that if Poloniex blocks this account and secure money?
I will email poloniex. Thanks. What do I have to do if I want to buy more Xem? Where do I store them?
Can I ask how many coins you lose?
When you will send info to Poloniex please attach address and message code you put from Changelly withdraw. Have you maybe transaction hash from changelly withdraw? I want check something. Example transaction hash in NEM should look like this 858c871de82fb842604f8e3ed3bed435e38e70d9bae48f8892da9c2d3fad7deb
You should store tokens on official wallet from https://nem.io/downloads/
Personally I’m using “Universal Client” (“Universal Client” button) but if you prefere you can also download native application for Windows/IOS/Linux.
Please create wallet using option “Simple wallet” (Brain wallet is less safe) and make sure you have backuped (could be on paper) your private key (with private key you can restore access to your account). Keep private key in safe place.
It was only 227 coins or so. I am new in this. I tried to download nano wallet but I find it kind of complicated, I am not good using computer but I try. I will do What you say. nem.io. Thanks for your help.