Xem, not credited in my account. pls help me credit my wallet

Dear sir, i deposit XEM, NOT CREDITED IN MY ACCOUNT. PLS HELP ME CREDIT MY WALLET,

Receiver : NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D
Message : 04788fb704ef385b
109.781691 XEM + 345.182009 XEM
Total XEM : 454.96370000
http://explorer.ournem.com/#/s_tx?hash=1dc6652aa4aa6b5b06d916d46afc969fb8159abbde52ee1d4fe0677bf4a55f78

http://explorer.ournem.com/#/s_tx?hash=198d022fd84719ccfff95659a0d7008fc4b816338df2d2b79c3c6cc895b5c29a

Help I have the same problem.
I sent LTC to NEM through Changelly exchange everything went through , the problem is the wallet address I sent it to was the address that is next to my account total in my iOS app, but apparently I should have sent it to my QR address that is the tab at the bottom. Why are there two addresses? Did I send it to a public address? Can I retrieve that nem from that Banner address and have it sent to my QR address?NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ. This is address next to my total in iOS wallet which is where I sent the funds to. This is my QR wallet address NC77WB-7UKAYF-RTJ2ZK-JPGIJH-NH63EK-NGWXS6-J4IR. You can see the transaction on chain.nem.ninja. Need help please

it’s the one with 435 nem.

@nrbkazi
As I can see you have sent tokens to Poloniex. Transaction looks ok in NEM network. You should ask Poloniex support why tokens are not credited and visible in Poloniex account.

@Aaron
Your account has only one transaction
http://chain.nem.ninja/#/search/NC77WB-7UKAYF-RTJ2ZK-JPGIJH-NH63EK-NGWXS6-J4IR
This is this transaction? If not please provide transaction hash for missing transaction. It should be visible in Changelly history.

Thank you so much for responding. Yes that is my one transaction, the second transaction I tried to do was where I messed up . So I was sending LTC from my Coinbase wallet to my Nem wallet via Changelly. I unfortunately put the NEM address from my first transaction address not my NEM wallet address. But I will try to contact them and see if they understand that I was not donating back to them but did there address inside of my wallet address.