Xem wallet maintenance on yobit

what should I do to get my XEM coins back because I did not write messages, from bitcoin.co.id has been successful and I have complained to the bitcoin.co.id and I have to confirm to yobit … but until now I have not got the answer I need right

my transaksi ID
5086574d86c4eb090469eb5763b2ef2c4694284369c34476ba2515dddc45caa8

@suwandi77 You did not include message code required by Yobit to process transaction automatically.
http://explorer.ournem.com/#/s_tx?hash=5086574d86c4eb090469eb5763b2ef2c4694284369c34476ba2515dddc45caa8
Please contact with Yobit support and provide transaction hash.

1 Like

I have attached all of them and photos for the purposes of the data there, I hope to get back my coin thanks

Yobit is not replying to my tickets its a fraud website.I have sent 244 xem to them and they havent added it to my wallet although my wallet is online.

TXID: 9c58426095d8e836ec13a18c68a7d57bd7191687bf7be9460cb0d2b20cd2b587

Message: b00880765602301b0ff

HELP ME

@hekim30
You did not include message code :
http://explorer.ournem.com/#/s_tx?hash=9c58426095d8e836ec13a18c68a7d57bd7191687bf7be9460cb0d2b20cd2b587

Please contact with Yobit support and provide transaction hash.

I’m in a lot of space
can you link

Hash is visible in link:
9c58426095d8e836ec13a18c68a7d57bd7191687bf7be9460cb0d2b20cd2b587

Transfer transaction
Block: 1403258
Hash: 9c58426095d8e836ec13a18c68a7d57bd7191687bf7be9460cb0d2b20cd2b587
Sender: nbzmqo-7zpbyn-bdur7f-75maka-2s3dhd-cifg77-5n3d
Recipient: nbrt3y-qtvhlt-ybduxh-2hhuri-5kcydw-rwj63y-wigg
Amount: 2420.508647
Fee: 4.000000
Timestamp: 2017-12-06 08:38:55 Deadline: 2017-12-06 10:38:55
Signature: a88188d0a3b732f7641db02c8d7f61db3e25a6b0a021c39d51659b79562a552bcf5e41bbb6aac857b0c6600869e0f5ad74d1a9e5e62e4585952dfa299fb84b01

it appears

You don’t include message code in message. Yobit requires it. Your individual message code is visible xem deposit page :

https://forum.nem.io/uploads/default/original/2X/f/ff5b0800a96232a408b86f153c2b6a847dc98f0b.png

You don’t include message to your transaction (b00880…). Please contact with Yobit support and provide transaction hash. Only they support can help you because tokens are on they wallet.
Thank you

I have opened ticket after ticket to Yobit support. I am out 5000 coins and it’s currently valued at $7500 and going up. No replies. They are all open tickets. They simply do not reply. Any suggestions of what we can do ?

Here is my story: http://cigarcoin.io/yobit.html

My NEM dreams have been crushed. I don’t know what I can do. My thoughts are consumed with this nightmare.

How long are you waiting for Yobit answer? This is a like bad dream…

Since Sunday, December 10

$8550 currently!

A post was merged into an existing topic: Exchange Support. Lost XEM at an exchange? Post here!

Hi. I still wait for my withdrawal from Yobit since 16/12/17. I created few tickets. No any answer. My 25k XEM is still on pending. What I can do?