Different exchanges will be using different OS, different hardware and different interface.
Still what you said is only speculation 
Just to be clear. I have to purchase the XEM from Cryptopia again in order to update it?
Or could be any other source?
Since I’ve already tried with Livecoin exchange.
@fisher471 this workaround fix only missing deposit to Cryptopia when it’s visible in your account but not added to balance.
In your case it don’t help because you have missing withdraw from Cryptopia.
Please contact with support and wait. Only way.
The sum deposited at balances with no any buyings. But the wallet is still under maintenance.
I got my balance reflected in the wallet. Seems Cryptopia has resolved their issues. Thanks for all who raised your voice to resolve this issue.
This forum is much useful.
I’m fairly certain the fix had absolutely nothing to do with this forum or the complaints. I think the conduct here did more harm than good.
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It helped disseminate a workaround more rapidly, which means people were able to get their deposits out.
I, for instance, was able to sell and withdraw thanks to this forum.
Damn you are one obtuse and crusty Kiwi.
Also, the DT does refund filing fees:
"Thank you for your email below.
We shall withdraw your application and arrange a refund of the filing fee you paid of $90.00."
Agree. I have also spoke with Cryptopia dev and we tune a little bit node start script. We spoke also about better monitoring. I hope no such problems will happen in future.
Damn you are one obtuse and crusty Kiwi.
Zach, I don’ think I’m the crusty or obtuse one. Your comments make me think you will have some hard life lessons ahead of you that you haven’t learned yet. Years of IT have taught me that Rome wasn’t built in a day. Lawyers usually ensure that two parties that have a dispute tend to dislike each other even more after the dispute is settled. They tend to live in their own bubble. Real scammers don’t worry about the rule of law and tend to have their identity concealed like with BTC global. Lawyers can huff and puff but they can’t find their house to blow away. You need to learn to differentiate between real scams and people working extremely hard but having genuine problems.
Lets look at some of the comments you made that indicate you are an entitled obtuse Crypto noob:
Jerry, why is Cryptonia accepting new deposits into wallets that are having issues? Is this reasonable, in your opinion?
Deposits are unstoppable. An organisation has no control over it.
I think what’s really going on with XEM is that all deposits are frozen and manually checked to see if any of them relate to to the Coincheck heist.
This shows you have no clue about the amount of transactions an exchange proceses. The volume would make manual checking prohibitive. It would have to be done by an automated process.
We don’t want to “vent our frustration”, we want our money back.
Crypto is not money. Crypto it is personal property. It is not legal tender in any country. Even in Japan it is an “accepted means of payment” - but not legal tender. This shows a complete lack of understanding of what crypto is.
Hi Pawel,
Don’t you think they should delist XEM, as they are unable to process it?
That would be throwing away the baby with the bathwater. Forcing everyone on the exchange to stop trading and withdraw their funds because a few users are experiencing a problem. Not to mention that XEM probably paid a substantial amount to have it listed on the exchange in the first place and the issues are either partly or completely due to software written by XEM. The only valid reasons to delist is if there were legal problems that needed to be dealt with / breach of contract or permanent technical issues that threaten the funds.
It helped disseminate a workaround more rapidly, which means people were able to get their deposits out.
I, for instance, was able to sell and withdraw thanks to this forum.
It will have had nothing to do with any of your actions. It is more likely to have had the effect of creating frosty relations between NEM and Cryptopia. Symilar outcomes have resulted for coins previously where no threats were made. You live in an angry hate filled bubble buddy. Relax and you will live a longer and happier life. Learn to listen to others that know more than you do. It will reduce public embarrassment.
Jerry, Jerry, Jerry. Have I struck a nerve? Let me address your post point by point:
“Lawyers usually ensure that two parties that have a dispute tend to dislike each other even more after the dispute is settled. They tend to live in their own bubble.”
That’s an absurd generalisation. Lawyers settle disputes so that people don’t have to resort to self-help.
“You need to learn to differentiate between real scams and people working extremely hard but having genuine problems.”
Jerry, is it okay that Cryptopia is accepting new user registrations when they are overwhelmed to the point that they cannot answer support requests for a month?
Is it okay that thousands of depositors are angrily demanding the return of their crypto?
Is it okay that Cryptopia does not warn depositors that they will not be able to withdraw their crypto (such as XEM) when making deposits?
Is that really okay?
"Lets look at some of the comments you made that indicate you are an entitled obtuse Crypto noob:
Jerry, why is Cryptonia accepting new deposits into wallets that are having issues? Is this reasonable, in your opinion?
Deposits are unstoppable. An organisation has no control over it."
As usual, you are missing the point. Cryptopia should either remove the link to deposit XEM on their website, or display a bold, colourful warning, when providing the wallet address, telling depositors that deposits may not be accessible.
Are you really saying that it’s okay to accept deposits without taking any steps to warn depositors that you will not be able to process or return the deposit?
"I think what’s really going on with XEM is that all deposits are frozen and manually checked to see if any of them relate to to the Coincheck heist.
This shows you have no clue about the amount of transactions an exchange proceses. The volume would make manual checking prohibitive. It would have to be done by an automated process."
Jerry, this is the explanation provided to me by Cryptopia themselves, as I have explained before. Why is this not going into your head?
Cryptopia was allegedly caught up in the hack (but subsequent rumours point to a an exchange in Vancouver), see this article from a Japanese newspaper: http://www.asahi.com/ajw/articles/AJ201802090039.html
"We don’t want to “vent our frustration”, we want our money back.
Crypto is not money. Crypto it is personal property. It is not legal tender in any country. Even in Japan it is an “accepted means of payment” - but not legal tender. This shows a complete lack of understanding of what crypto is."
Once again, you miss the point. Regardless of whether your particular jurisdiction defines it as property or currency, it belongs to the depositor, and the depositor is entitled to its return on reasonable notice. There, I just lawyered you.
"Hi Pawel,
Don’t you think they should delist XEM, as they are unable to process it?
That would be throwing away the baby with the bathwater. Forcing everyone on the exchange to stop trading and withdraw their funds because a few users are experiencing a problem."
If Cryptopia is unable to process XEM, they should not be accepting deposits of XEM. Okay, let me rephrase that for the Jerries amongst us. Cryptopia should not be providing depositors with a XEM wallet deposit address without a warning that they cannot process deposits.
“Not to mention that XEM probably paid a substantial amount to have it listed on the exchange in the first place and the issues are either partly or completely due to software written by XEM. The only valid reasons to delist is if there were legal problems that needed to be dealt with / breach of contract or permanent technical issues that threaten the funds.”
First, Cryptopia has issues with loads of coins. Not just XEM. So the chances are that this is a Cryptopia problem.
Secondly, failure to process deposits within a reasonable time is breach of contract. So much so that others (not me) are launching a class action. Don’t you think the NEM foundation ought to be aware of this?
"It helped disseminate a workaround more rapidly, which means people were able to get their deposits out.
I, for instance, was able to sell and withdraw thanks to this forum.
It will have had nothing to do with any of your actions."
No, Jerry. It is precisely because of my actions (my post on this forum) that I learned of a workaround. How many ways do I have explain this before you finally understand? Let me try again. I’ll use simple sentences:
1. I could not withdraw my deposit
2. I complained here
3. Someone figured out a workaround
4. They posted the workaround here
5. I used the workaround
6. I got my deposit back
Several other people learned of the workaround because of this post.
Understand?
If I didn’t post here, my deposit would likely still be stuck in Cryptopia, and you would be telling me to “chill out” (because you are obtuse and crusty).
“It is more likely to have had the effect of creating frosty relations between NEM and Cryptopia.”
Good! NEM needs to know about dodgy exchanges that accept crypto that they cannot process.
“Symilar outcomes have resulted for coins previously where no threats were made. You live in an angry hate filled bubble buddy. Relax and you will live a longer and happier life. Learn to listen to others that know more than you do. It will reduce public embarrassment.”
Maybe you should learn to listen to others. Maybe you should check out the forums and the Facebook complaints. Why don’t you explain to the thousands of people that cannot access their crypto why they should be all Zen about it? Why don’t you start here: https://www.facebook.com/cryptopiaexchange/
According to you, all these people are living in “an angry hate filled bubble”. The one thing they have in common is that they cannot get their crypto back from this particular exchange. Maybe you should wake up, “buddy”.
Seriously, why are you defending the indefensible?
Do you know anything about the people behind Cryptopia?
One of the founders goes by the username triplehexxx (triplehexxx is also another company registered to the directors of Cryptopia).
Triplehexxx’s posts are often abusive in tone but obviously come from someone involved in Cryptopia.
The comic on this page shows a disturbing contempt for customers. Please check it out, and then come and talk to me about my bad attitude: http://triplehexxx.info/home/hate/
Here’s a comic that appears on that site:
Until a couple of days ago, a triplehexxx.net website that appears to be a spoof cryptocurrency site taking the mickey out of people who buy virtual items online. Triplehexxx.net is linked to the Cryptopia poster quoted above.
hex@cryptopia.co.nz is the email address listed on the NZ companies register (https://app.companiesoffice.govt.nz/companies/app/ui/pages/companies/5392901)
Some of the statements on the triplehexxx website:
"TripleHexxx has plenty of adventures and gets up to all kinds of mischief. He offers plenty of PayHeXXX services, which cost about $1200 or a bitcoin. These stop after a week, when he has the money. Cheeky!
_ _
Money is important
PayHeXXX Exchange has a variety of services - PayHeXXX - and you can give bitcoin, which we make into dollars to spend on tacky crap
_ _
Bitcoin is important
The TripleHeXXX way is to sell shitcoins on PayHeXXX for bitcoin, then keep the bitcoin and pretend the shitcoins still exist. This is very clever. Right, Sammy?!
_ _
“At first view, looks like a nice innovative tool, i like the great focus and time that was given to making services to pay for and then just stopping them. I also like the bullshitcoins and you can take mine if you want. Regards.”- Fan, SAMMY, CLUELESS
And they have various pricing options:
“฿ 1.5/mo
Allow you to give your crapcoins away to people to sell.”
At http://triplehexxx.info/home/shares/
“Make your own million dollars in a few clicks! TripleHeXXX Industries helps you cut down the time it takes to become a millionaire by 99.9 %.
_ _
By providing you with a flexible money making scheme affectionately called a "Pyramid"you have the channce to get in on the ground floor and interface with other clever investors.”
The site contains a link on the site to “Triple Hexxx Porn Movies” (warning, NFSW: https://www.adultdvdempire.com/678971/triple-hexxx-porn-movies.html) and the name triplehexxx seems to have a strong link to pornography. This may or may not be his cartoon porn archive: http://www.triplehexart.com/
The logo artwork on the Facebook page is identical to that of Cryptopia: https://www.facebook.com/TripleHeXXX-Industries-806210706060256/
Triplehexxx.net is still available on the internet archive: https://web.archive.org/web/20140414114256/http://triplehexxx.net/
There appears to be a connection between TripleHexxx industries and cryptocurrency gambling and pornography.
Jerry, are the people behind Cryptopia decent people? Would you give your money… sorry, I mean crypto, to people who display contempt for their customers?
Jerry, do you work for Cryptopia?
Jerry, is this you?
Oh, now I understand why you are so biased. You work for Cryptopia!
Jerry, instead of attacking your customers, why don’t you fix the problems at the exchange?
Admin EDIT: One more time and you will be banned.
I will volunteer my litigation services to the class action for free.
@cypher watch your language!
Are someone from here coins still locked in Cryptopia? If yes please post in topic below.
I’m closing this topic. If you have still any problem please continue in:
If some personal discussion will be there I will ask admin to ban.
@Saul, @BloodyRookie, @mizunashi please decide about ban. Please look at edited 2 posts above.
Thank you
I don’t work for Cryptopia and never have. Jerry is a common name. If that is the level of proof you have to offer. God help your clients. That is about the level of proof you have offered in your entire diatribe.
@mdccxxii want comment so I allow for this and reopen this topic.
CC: @Saul, @BloodyRookie (some admin should look at conversation here).
If you plan to use Clive Cousins - be aware of this: http://www.stuff.co.nz/business/3370949/CMT-sues-lawyer-over-9m-loan-involving-property-developer
and this: http://www.parkerandassociates.co.nz/assets/pdf/results/heslopsoe.pdf
Some of his clients were unhappy with his conduct so sued him.
You use a satire website in you argument ? I’ll send a link to Cryptopia via a support ticket so they can comment. (sarcasm)
satire - the use of humor, irony, exaggeration, or ridicule to expose and criticize people’s stupidity or vices
sarcasm - the use of irony to mock or convey contempt.
When you started using profanities towards me is the time when you lost the whole argument. I’ve screenshotted it and saved the chat log and it has been sent to the Cape bar with a complaint. Congratulations for defaming me, insulting me and swearing at me on a public forum while conducting and advertising yourself as a lawyer. Is that the standard of conduct expected of South African Silk ?