I have now withdrawal from cryptopia to my wallet and it is ok, I have my XEM in my wallet, 2 minutes transfer and complete transaction
thanks for your support about block alignment
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I had the same problem and my open ticket since 1/3 never answer 
My Nem lost in space
Hi please help and recover my XEM 300
I WAS TRYING TO SEND XEM TO POLONIEX FROM MY WALLET… I TYPED ONLY THE AMMOUNT 300 and then the message which was given by the poloniex… but your wallet send it somewhere by it self who’s account is : NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ
This account was auto generated by NEM WALLET… PLEASE HELP TO RECOVER
My wallet NBJXVM-UF5H2O-D7MJPF-54JMDK-67OECL-JMC67P-PCVY
From poloniex I got reply that if NEM WALLET HAVE THE PROOF THEY SHOULD RECOVER… SO PLEASE HELP
The wallet should not be able to send it by inputting a wrong nem address but it send by putting only 4da22800e2464773 in message sector… to the account which generated by your wallet :
NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ
Best Regards
NONTARI KALAITSIDIS
Hello @Hugelife
This is because you use option to “answer” to your old transaction.
If you want do new transaction you must use option “New” in top right corner.
You have sent to Changelly.
This is your transaction: http://explorer.ournem.com/#/s_tx?hash=e57a933c573ae7b1f0fc7c769c8a13c42dc157984c6b17d724c9d9d649ac9668
You must contact with Changelly support, provide transaction hash and ask for refund your funds.
Thank you will try to refund from changelly
@Zyconix75 Did you have to do anything in particular regarding block alignment or was it just a matter of waiting for the exchange to sync?
Hi Pawelm,
that’s not right.
I have 400 XEM on my balance.
See both screen shots.
This is ridicoulos.
Ev’ry handling from the sending by LiteBIT goes on the right way and now my
coins are lost.
How do you explane this?
I did download the walletnem.io/downloads, but i get the 64 –bit version and i’ve the 32.
P.G.Schouten
I installed the Nanowallet, but I will have to wait for my deposit to come through, because the fee will drain my balance to zero…
The 0.1 XEM I received was from NBGLSRDWSI35WHOGRGVAQDTEIOS4H2XS3MLQVKAG, but your XEM wallet is NDC64AJMAFIZSA2OLJZWRYGFMSN7ZHZISCNMZTM5, right? Just transfer it back to NBGLSRDWSI35WHOGRGVAQDTEIOS4H2XS3MLQVKAG??
no, pawelm said:
I started new withdrawal after refund and it was processed with no issue.
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@peters
Probably I tell you this four times… This is explorer and you can search there for every account.
Please show me which account you have configured in nanowallet. Click “Account” in top navigation and verify your address. You will see it’s different.
Pawelm,
sorry, you’re right, but when i click on Explorer-Home and there on Accounts and
behind Search i fill in my wallet-adress (NBFCFTIXX6HBGSEECJDA2EGUEKJ626V3XK222657)
then i see at the right after Balance: 400 XEM.
Thus they are present and now?
P.G. Schouten
@peters
If it’s your address you should have private key / wlt file backup to restore access.
If you don’t have this you can’t access to your tokens.
If you have backup private key import it into nanowallet (nem.io/downloads). It should be showed address “NBFCFTIXX6HBGSEECJDA2EGUEKJ626V3XK222657” when you click “Account” in top navigation.
If it’s not it means private key/wlt file was not for this account.
Добрый вечер,скажите я могу отменить транзакцию и вернуть мой xem обратно в свой кошелёк? Есть какие-то варианты?
@ serega630061
Только Yobit может вернуть ваши жетоны, потому что в настоящее время они находятся на кошельке.
@serega630061
Only Yobit can return your tokens because currently are on they wallet.
Hi i requested a withdraw from cryptopia exchange to my new NEM wallet. and i copied the NEM address displayed under my account and pasted it as it is in the exchange withdrawal box, confirmed email withdrwal and got processes 24 hours ago and says completed, but it is not showing in my wallet and the transaction hash provided by the exchange is not found in NEM explorer, its a lot of money to loose 624 NEM.
is there anyway I can trace it? I contacted the exchange and a message there says it might take 12 days to reply to open tickets as they have a backlog to go through.
the only thing were i could of made a mistake is pasting the address as it is without removing the dashes, and i looked it now i think there is a colon at the end of the address which adds to my misery
my wallet address i pasted in exchange withdrawal box.
NARB7H-CKKYRN-RQAKTO-6D3LM6-C5DXTU-ZEHD6Q-FI6H:
txn hash provided by cryptopia. b494f2f0f6cb983c26cc9c40bc437b994ffb180f5edd3598c5f6d08f3fea5407
is there any hope to retrive the transaction , or am I doomed
thanks in advance
Transaction was not done correctly by Cryptopia:
http://explorer.ournem.com/#/s_tx?hash=b494f2f0f6cb983c26cc9c40bc437b994ffb180f5edd3598c5f6d08f3fea5407
It means that coins don’t leave Cryptopia wallet. Please contact with they support.
Withdrawn from Cryptopia for Bittrex;
Cryptopia says transaction complete.
No coins showed up on Bittrex wallet.
Please advise or point out to a resolution.
Confirmed correct address and message
|XEM|
3501.604901
TX: 1c9ed1a6b20a3a684bcffe585fc7f24cf01df7120f94fa6ea85d31e1b6072d42
Address/ Message
ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR:65a334ec99df44c2b58|
@tantoo
This transaction doesn’t exists:
1c9ed1a6b20a3a684bcffe585fc7f24cf01df7120f94fa6ea85d31e1b6072d42
Please contact with Cryptopia support and ask for explanation.
Pawelm,
i stop .
My private key is not valid.
Why so? I don’t know.
With another (valid) privat key, i get another adress, but of course i don’t saw my coins.
I take my lost.
Thanks for your all attention and all your reactions.
P.G. Schouten